What Happens If You Lose Your Primary NEMT Broker?
What happens when the broker handling most of your trip volume loses its contract? Recent transitions in Georgia, Colorado, and Texas reveal what every NEMT operator should be measuring: revenue concentration risk.
How Driver Experience Suddenly Became a Major Operational Metric in NEMT
For most of the past year, the conversation in NEMT has centered around compliance. CMS revalidation orders. Minnesota’s enforcement campaign. Multi-state fraud investigations. Increasing broker scrutiny around documentation and oversight. Transportation providers have spent months preparing for audits, tightening operational processes, and improving compliance readiness. And for operators that haven’t, the pressure is only growing. […]
NEMT Medicaid Compliance Audits 2026: A Deep Dive into CMS Requirements and What Auditors Look For
Auditors are now reviewing how trips are dispatched, tracked, and documented, not just how they’re billed. A detailed look at what NEMT providers need for audit readiness in 2026.
CMS Just Ordered All 50 States to Revalidate Medicaid Providers. NEMT Is on the List.
CMS has escalated Medicaid oversight nationwide, requiring all 50 states to revalidate high-risk providers within weeks. For NY NEMT operators, this means tighter documentation, stronger credential checks, and increased downstream pressure from brokers and MCOs. Here’s what changed and why it matters.
NEMT Driver Scheduling Software: How Dynamic Scheduling Reduces Missed Trips and Improves Fleet Efficiency
In NEMT and paratransit operations, your schedule determines everything. When driver availability doesn’t align with trip demand, the impact is immediate: coverage gaps, missed trips, wasted hours, and frustrated drivers. The longer it goes unaddressed, the more it costs you. Dynamic driver scheduling solves this by continuously aligning driver shifts with real-time demand, replacing the […]
How to Be TLC Compliant: A Practical Guide for NEMT Providers in 2026
TLC compliance isn’t optional if you’re operating in New York. It’s the baseline for staying in business, getting access to trips, and avoiding costly disruptions. The problem is that compliance can quickly become messy. Between driver credentials, vehicle requirements, and document tracking, it’s easy for things to slip through. This guide breaks down exactly how […]